On-Demand CPD
This 2-hour On-Demand event on Conduct of Business Rules is ideal for all QFA / APA holders, Credit Union designation holders and any members with a CPD requirement in MCC categories 1 – 8. It is also perfect for anyone who wishes to expand their knowledge on Conduct of Business Rules.
This Conduct of Business Rules On-Demand event comprehensively covers all aspects of Conduct of Business Rules, including, but not limited to Authorisation, Consumer Protection Code Online, Business Stationery & Advertising, Meeting a New Client, Meeting an existing Client, Consumer Records, Insurance Claims, Handling Client Complaints.
Further information:
2-hour presentation on Conduct of Business Rules.
Online - Available 24/7
MCQ questions at the end with a pass mark of 75%.
A certificate of completion from LIA,
CPD is added automatically in MCC categories 1-8, CU, PTP and DM categories.
Martin Glennon
HOW CAN I ACCESS THIS EVENT ON-DEMAND?
If you register for this event and find you cannot attend on the day, the event will be made available On-Demand within seven working days.
You can view the event On-Demand via LIA Elevate. To obtain CPD, you will be required to complete a short series of multiple-choice questions at the end of the recording.
1. Click here to log into your LIA account.
2. Hover over ‘LIA Elevate’ in the top navigation bar and select ‘My Events and On Demand Learning’.
3. Click “Go to your Learning Centre”.
4. The On-Demand module will appear for you to complete within your Learning Centre. This will only be available 7 working days after the event.